Consumer Right of Withdrawal

Consumers, i.e. any individual acting for purposes which are wholly or mainly outside those individual’s trade, business, craft or profession, are entitled to cancel any contract on the following conditions:

 

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you may use one of the following options:

1. Electronic withdrawal button: You can submit your withdrawal directly and conveniently via our electronic withdrawal button on our website at Cancellation request

2. Written declaration: You may inform us (M.I.S.S. GmbH, Breite 2, 82418 Murnau, Germany, email: hey@myteena.com, phone: +49-8841-4854166, fax: +49-8841-4874616) of your decision to withdraw from this contract by means of a clear written statement (e.g. a letter sent by post, fax, or email). You may use the attached model withdrawal form for this purpose, although this is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days after the day on which we are informed about your decision to withdraw. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to M.I.S.S. GmbH, Breite 2, 82418 Murnau, Germany without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusions and Premature Expiration of the Right of Withdrawal

The right of withdrawal is excluded for contracts for the supply of goods that are made to the consumer's specifications or are clearly personalised.

The right of withdrawal does not apply to consumers who, at the time of concluding the contract, are not nationals of a member state of the European Union and whose exclusive residence and address of delivery are located outside of the European Union.

General information

Please prevent damage to and contamination of the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. If necessary, please use protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging providing adequate protection against potential transport damage.

Please do not return the goods freight forward.

Please note that the general information above is not a precondition for effectively exercising your right of withdrawal.

Cancellation form

If you wish to cancel this contract, please complete and submit this form.

M.I.S.S. GmbH

Breite 2

82418 Murnau

Germany

E-Mail: hey@myteena.com

Fax: +49-8841-4874616

 

I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) /for the supply of the following service (*),

_______________________________________________________

_______________________________________________________

 

Ordered on (*) ____________ / received on (*) __________________

 

________________________________________________________
Name of consumer(s)

________________________________________________________
Address of consumer(s)

________________________________________________________
Signature of consumer(s) (only if this form is notified on paper)

_________________________
Date

(*) Delete as appropriate

 

Teena - Period Tracker & Period App

Imagine this:

A first period experience that is positive, exciting and anticipated. All of that anxiety and uncertainty around puberty, replaced by confidence and calm. What if you could accurately predict the moment you meet your superpower? Period. Puberty. Perfect.

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This is period positive technology with health, strength and wellbeing in focus - delivering a fun, relatable approach to period tracking. Together we build life foundations through a positive period experience and body literacy.

Tweens and teens, we’re here for you. Teena is your body’s best friend and wants you to feel 100% period ready. We are all about connecting you to your mind and body - meeting you exactly as you are and exactly as you feel today. We present two guides to your period and puberty journey, always kind and understanding, in the form of a tracker and an app.

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The app: valuable knowledge on everything related to the changing body. Monitor your emotions. Track your symptoms and signs. Receive daily positive feedback. An animated Cycle Journey and in-app Magazine present expert-created information delivered in a big sister style to help you develop body literacy and menstrual cycle awareness.

This is an inside job and Teena is your translator. Switching fear for fizzy excitement, we are empowering young people in their first years of modern menstruation. Nurturing trust in the body and self-confidence.

Say hello to your superpower. Join the period ready revolution.

The information on this site is not intended or implied to be a substitute for professional medical advice, diagnosis, or treatment. All content, including text, graphics, images and information, contained on or available through this web site is for general information purposes only. Teena/Valley Electronics makes no representation and assumes no responsibility for the accuracy of information contained on or available through this website, and such information is subject to change without notice. You are encouraged to confirm any information obtained from or through this web site with other sources, and review all information regarding any medical condition or treatment with your physician. Never disregard professional medical advice or delay seeking medical treatment because of something you have read on this website.